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2013 CHRYSLER TOWN AND COUNTRY — SEATS

fire · 2144487 · 2025-10-30

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2013
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty. Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! I feel Chrysler should accept the responsibility pay for the repairs due to defective parts. Had this fire continued, they would be facing a much larger lawsuit such as wrongful death, etc.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11696582
Machine
JSON-LD · Markdown