← NHTSA complaints

2024 SUBARU CROSSTREK — UNKNOWN OR OTHER

crash · 2144569 · 2025-10-30

Vehicle

Make
SUBARU
Model
CROSSTREK
Year
2024
Manufacturer
Subaru of America, Inc.
Component
UNKNOWN OR OTHER
Speed
3 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety problem. I have read several other similar instances on the internet, and someone I know had a similar accident which was attributed to her age. Collision repair for the Crosstrek was $10,358 done by a local facility, not Subaru. Repair of damage to the support post was $1,340. I reported this to Subaru, but after several follow-ups (last one on July 29, 2025), I still have not received a reply from Subaru. I can forward the email string to you if you want. I don't know how to attach it in one of the acceptable formats.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11696641
Machine
JSON-LD · Markdown