The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealershipâs own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.