The contact owns a 2018 Ford F-150. The contact stated that while driving at 25 MPH, he was involved in a head-on collision with another vehicle. The contact stated the front end of his vehicle impacted the front driver-side wheel of the other vehicle. The contact stated that not a single air bag deployed during the impact, and no brake collision warning was activated. No warning lights illuminated on the instrument panel prior to the crash. The contact stated he received a pre-collision notification on his phone approximately 30 seconds after the accident occurred, but he was unable to avoid the collision. The vehicle was towed to a tow yard. The contact was the only occupant in the vehicle. The contact sustained neck pain, a herniated disc, and a bulging disk in the lower back. The contact was taking no pills and undergoing physical therapy. A police report was filed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 167,000.