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2019 FORD EXPLORER — STRUCTURE:BODY

1 injured · 2191960 · 2026-03-30

Vehicle

Make
FORD
Model
EXPLORER
Year
2019
Manufacturer
Ford Motor Company
Component
STRUCTURE:BODY
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you all allow 2 years to pass and not force them to do something? On March 29, 2026, the drivers side piece came flying off at 30 miles per hour. Luckily no one was behind me. Now my windshield has no protection trim. Further, I cut my right hand trying to force the broken pieces back in.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11728046
Machine
JSON-LD · Markdown