← NHTSA complaints

2020 BMW 330I — ENGINE

fire · 2194132 · 2026-04-06

Vehicle

Make
BMW
Model
330I
Year
2020
Manufacturer
BMW of North America, LLC
Component
ENGINE

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

My car was parked at home and hadnt been driven in hours. My neighbor contacted me, saying that my car was on fire. I went outside, and it was on fire, and the fire department was called. After BMW conducted an investigation, they deemed the car fire to be related to the active recall. The manufacturer (BMW) is violating the National Traffic and Motor Vehicle Safety Act (49 U.S Code Section 30120) by refusing a "remedy without charge" for recall 24V-536. A manufacturer is required to provide a remedy for a safety recall "without charge." BMW is offering a loan payoff (21,851.37). This current offer violated this federal statute by forcing me to absorb the loss of my $2500 down payment and accumulated equity. Additionally, Case Management is threatening to revoke my essential transportation (loaner) unless I sign a settlement that omits a verbally promised $4,000 credit buy with non-complaint conditions: it is a restricted discount only valid for future BMW purchases, it was omitted from the legal contract that I am being pressured to sign, and it places burden on me, the victim, to find a replacement vehivle while threaten to revoke my loaner transportation. This is a clear attempt to bypass the federal requirement for a free and complete remedy for a dangerous safety defect. I have attached a picture of the fires along with the fire department report, and the email thread between Case Management of BMW and me. On March 25, 2026, I was offered a loyalty goodwill of $4,00

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11729470
Machine
JSON-LD · Markdown