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2024 FORD F-350 SD — UNKNOWN OR OTHER

crash1 injured · 2202658 · 2026-05-01

Vehicle

Make
FORD
Model
F-350 SD
Year
2024
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Speed
1 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the garage wall and stopped the vehicle before I could stop it with the brakes. A body shop manager doing an in home estimate told me that a 2024 F 350 has an Automatic Return to Park shift feature that should have immediately moved the column mounted shift to Park and applied the emergency brake. This feature was apparently installed in all Super Duty trucks in 2023 when the electric column shifter was added. It did neither of these things and collided with the wall damaging the wall and drivers door. I believe this is a defect in a safety critical system and filed a complaint with the Ford Customer Service Concerns department. They told me they would escalate to their general counsel but if I filed an insurance claim, that the complaint would no longer be active. No lawyer I contacted would take my case because a significant personal injury did not occur. I was advised to file insurance claim for both home and property policies.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11735224
Machine
JSON-LD · Markdown