CONSUMERS VEHICLE WAS STRUCK FROM BEHIND & KNOCKED INTO VEHICLE IN FRONT. HOOD & HEADLIGHTS HAD TO BE REPLACED. 29-AUG-2000, ANOTHER VEHICLE STRUCK CONSUMER'S VEHICLE FROM THE SIDE, AND AIRBAGS DIDN'T DEPLOY. CONSUMER SPOKE WITH DIFFERENT DEALERS & GOT THE RUN AROUND. CONSUMERS WAS VERY CONCERNED IF IT WAS DEFECTIVE.*AK