CONSUMER WAS AT A STOP LIGHT & THERE WAS A THUMP. MAKING A LEFT TURN VEHICLE WAS SWAYING LEFT & RIGHT. CONSUMER GOT OUT AND FOUND THAT TRAILER HAD HIT THE GROUND AT A 45 DEGREE ANGLE ON PASSENGR'S SIDE. REAR HAD BOTH ARMS CLOSEST TO THE BUMPER COMPLETELY BROKEN OFF. MANUFACTURER NEVER MEASURED THE PARTS TO FIX TRAILER. THEY WOULD NOT REPLACE IT SINCE IT WAS NOT ON RECALL, AND IT WAS NOT UNDER WARRANTY.*AK