CONSUMER WAS TRAVELING ABOUT 20MPH ON A HIGHWAY AND ROADS WERE SLIPPERY. SHE APPLIED BRAKES, AND VEHICLE SLID INTO ANOTHER VEHICLE. THERE WAS A FIVE CAR PILE UP ON THE HIGHWAY, AND CONSUMER'S WAS THE FOURTH VEHICLE. UPON IMPACT, AIRBAGS DIDN'T DEPLOY AT ALL. SHE WILL CONTACT THE DEALERSHIP. THERE WERE NO INJURIES.*AK