WHILE EXITING THE HIGHWAY THE BRAKES DID NOT RESPOND WHEN DEPRESSED, CONSUMER TRIED TO STEER CLEAR OF AN UTILITY POLE BUT THE STEERING DID NOT SEEM TO RESPOND CAUSING THE CONSUMER TO HIT THE UTILITY POLE, CONSUMER SUFFERED A FRACTURED LEFT WRIST, FRACTURED RIGHT ANKLE, MULTIPLE LACERATIONS ON THE RIGHT HAND AND LOWER ARM, LACERATIONS AROUND RIGHT EYE, BRUISED SHOULDER AND CHEST, BRUISED KNEE AND STRAINED MUSCLES IN LEFT SHOULDER AND NECK. NLM