FRONT END CRASH INTO A LIGHT POLE. CAR IS A COMPLETE TOTAL. NONE OF THE AIR BAGS OPENED. I CALL FORD. SINCE NO ONE WAS INJURED THEY DO NOT SEEM TO CARE. DOES SOMEONE HAVE TO BE KILLED TO GET ATTENTION. I PAID FOR AN AIR BAG SYTEM. IT DID NOT WORK. HOW CAN I GET FORDS ATTENTION. *AK