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2002 VOLKSWAGEN PASSAT — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

fire · 316430 · 2001-09-25

Vehicle

Make
VOLKSWAGEN
Model
PASSAT
Year
2002
Manufacturer
Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

FIRE IN ENGINE COMPARTMENT (APPROXIMATELY 2"-3" HIGH 6"-12" INCHES WIDE) NO ACTION TAKEN BY FACTORY AFTER 10 DAYS OF HAVING THE CAR IN THE DEALER. WE BOUGHT THE CAR WITH 14 MILES ON IT AND IT WAS ON FIRE WITHIN 59 MILES ON IT AND FACTORY & DEALER TOLD ME NOTHING IS WRONG WITH THE CAR AND TOLD ME TO DRIVE IT HOME. AFTER MY PERSISTANCE THAT FIRE DOES NOT JUST STARTS ON IT'S OWN AND PROBLEM NEEDS TO BE IDENTIFIED, DEALER NOW AFTER 10 DAYS IS TRYING TO IDENTIFY THE PROBLEM MEAN WHILE I PURCHASED THE MOST EXPENSIVE CAR VOLKS WAGEN SELLS IN U.S.A. AND ONLY HAD IT FOR LESS THAN 20 HOURS. BECAUSE OF THE INSTANT PROBLEM AND THEIR LESS THAN INTERESTED TO ADDRESS THE PROBLEM I ASKED FOR MY TRADE IN BACK AND RECIND THE DEAL, ALSO I ASKED FOR NEW CAR AND BOTH THE DEALER & FACTORY REPRESENTATIVE TOLD ME NO! NOW AFTER TECH. FINALLY TAKING CAR FOR A 15-20 MIN. TEST DRIVE( I'VE BEEN TOLD) THEY REALIZED SMELL AND DRIPPING OF SUBSTANCE (WHAT I WAS TOLD BY SERVICE MANAGER) STILL NO NEW CAR AND NO RESELOTION. PLEASE LET ME KNOW WHAT I CAN DO.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
752543
Machine
JSON-LD · Markdown