WHILE PULLING INTO A PARKING SPACE TRAVELING LESS THAN 5 MPH, ENGINE ACCELERATED UNEXPECTEDLY, AND CRASHED INTO A CONCRETE WALL AT AN UNKNOWN SPEED. BOTH FRONTAL AIR BAGS DEPLOYED, AND CONSUMER SUSTAINED NO INJURIES. INSURANCE COMPANY CATEGORIZED VEHICLE AS A TOTAL LOSS, AND NO DETERMINATION HAS BEEN MADE AS TO CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK