CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL CRASH WHILE TRAVELING 48 MPH. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, AND DRIVER SUSTAINED CHEST AND NECK INJURIES WHEN THROWN INTO THE STEERING COLUMN. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK