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2002 FORD WINDSTAR — AIR BAGS:FRONTAL

crash3 injured · 366984 · 2002-08-02

Vehicle

Make
FORD
Model
WINDSTAR
Year
2002
Manufacturer
Ford Motor Company
Component
AIR BAGS:FRONTAL
Speed
60 mph

Severity

Deaths
0
Injured
3
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

WITH THE ENTIRE FRONT END OF MY FORD WINDSTAR TOTALLY DESTROYED, IT IS AMAZING TO ME, AN ALL WHO HAVE SEEN THE VEHICLE, THAT THE AIRBAGS DID NOT DEPLOY. WHAT IS EVEN MORE AMAZING TO ME IS THE LACK OF CONCERN AND COMPLETE INDIFFERENCE FORD HAS DISPLAYED WITH THIS INCIDENT. MY HUSBAND HAS CONTACTED FORD CUSTERMOR RELATIONS AND CONSUMER AFFAIRS AND INITIALLY TOLD THAT IT WAS OUR RESPONSIBILITY TO HAVE THE AIRBAG SENSORS TESTED FOR FAILURE, BUT, SUBSEQUENTLY, THEY SAID THEY WOULD HAVE SOMEONE COME TO THE BODY SHOP AND INVESTIGATE. NO ONE FROM FORD EVER SHOWED UP AND THE BODY SHOP HAS BEGUN REPAIRS. ALSO, THE BODY SHOP WAS TOLD BY PREMIER FORD (DEALER IN FLINT, MI), THAT FORD WOULD NOT COME OUT AND INVESTIGATE. THAT FACT THAT FORD FEELS NO RESPONSIBILITY FOR DETERMINING WHY THIS FAILURE ACCURED IS BESIDE ME. I NOW SUFFER FROM EXTREME ANXIETY OVER OPERATING ANY VEHICLE AND HAVE GRAVE CONCERN OVER THE INTEGRITY OF AIRBAGS AS A SAFETY RESTRAINT SYSTEM. ALL OF THIS AT NO FOULT OF MY OWN, HELP ME TO UNDERSTAND.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
765108
Machine
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