2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

WHILE PARKED WITH REAR WINDOW OF LIFTGATE RAISED FOR ABOUT 30 MINUTES, IT WAS SHATTERED. OCCUPANT DID GET CUT BY PIECES FLYING OF GLASS. TEMPERATURE THAT DAY WAS ABOUT 70 DEGREES. A WITNESS SAW THE INCIDENT, AND TOLD THE OTHER PARTY THAT THE YOUNG LADY DIDN'T DO ANYTHING TO CAUSE THIS. GLASS/ASSEMBLY IS BEING ORDERED AND GLASS HAS BEEN MODIFIED. A FORD DEALERSHIP TOLD HER THAT THEY HAVE NEVER HEARD OF AN INCIDENT LIKE THIS. PLEASE DESCRIBE DETAILS. *AK PE04045.PCO