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2003 TOYOTA SIENNA — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1 injured · 429785 · 2003-09-11

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2003
Manufacturer
Toyota Motor Corporation
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Miles at failure
14,500

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE DOOR LATCH BUTTONS ON THE SLIDING DOORS(WHERE MY CHILDREN SIT) HAVE GOTTEN STUCK. I THINK THE PROBLEM IS RELATED TO HEAT (DAYS WHERE THE CAR SITS IN THE SUN WITH TEMPS OF 95+). WHEN THE BUTTON IS STUCK THE DOOR EITHER ( MAY NOT LATCH OR MAY NOT OPEN). IF ANYTHING HAPPENED TO MY CHILDREN BECAUSE OF THIS KNOWN AND DOCUMENTED DOOR LATCH FAILURE, I HOLD TOYOTA RESPONSIBLE. *ON 30AUG03 OUR FAMILY WAS GOING TO OUR POOL (IT WAS A HOT DAY). WE ALL GOT IN THE VAN. MY DAUGHTER CLOSED THE SIDING DOOR. UH-OH THE BUTTON IS STUCK , THE DOOR WONT CLOSE AND LATCH. OUR TRIP IN THIS VAN IS OVER. I STAYED WITH THE VAN, CALLED OUR TOYOTA DEALER AND SCHEDULED A TIME TO REPAIR THE DOOR. TOYOTA COULD NOT RECREATE THE STICKING BUTTON AND WILL NOT FIX OR REPLACE. THIS WAS THE THIRD TIME THE BUTTON STUCK.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10038689
Machine
JSON-LD · Markdown