WHILE DRIVING ABOUT 55 MPH ON A SERVICE ROAD RAMP AND WITHOUT WARNING CONSUMER'S VEHICLE HIT ANOTHER VEHICLE FROM BEHIND, CAUSING A COLLISION AND A CHAIN REACTION OF MULTIPLE VEHICLE PILE UP ON THE HIGHWAY. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR BACK AND NECK INJURIES. *AK