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2002 MERCURY GRAND MARQUIS — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

crash1 injured · 451360 · 2004-03-11

Vehicle

Make
MERCURY
Model
GRAND MARQUIS
Year
2002
Manufacturer
Ford Motor Company
Component
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Miles at failure
8,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

THE CONSUMER STATED THE FRONT END OF THE VEHICLE WAS LOWER THAN NORMAL WHICH CAUSED DAMAGE TO THE FRONT END WHEN PARKING. THE DEALERSHIP PROVIDED A TEMPORARY FIX BY PUTTING SHIMS UNDER THE FRONT END. WHILE DRIVING AT 15 MPH IN THE RAIN, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONSUMER HAD TO USE EXCESSIVE FORCE TO STEER. THIS RESULTED IN INJURIES TO THE CONSUMERS ARM. THIS FAILURE WAS DUE TO THE TENSIONER PULLEY FALLING OFF. THE PARTS WERE REPLACED. THE DRIVER SIDE SEAT BELT PLATE FAILED TO LOCK IN THE BUCKLE. THE DEALERSHIP REPLACED THE ENTIRE SEAT BELT ASSEMBLY. *JB ALSO, FRONT RIMS HAVE EXCESSIVE BRAKE DUST. DEALER INSPECTED BRAKES, BUT WEREN'T ABLE TO DUPLICATE CONCERN OF CONSUMER. *LA

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10055734
Machine
JSON-LD · Markdown