2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

THE CONSUMER LEANED OVER INTO THE REAR COMPARTMENT OF THE VEHICLE WHEN THE REAR WINDOW HINGE BROKE AND FELL ON TOP OF THE CONSUMER'S HEAD. THE HINGE WAS REPLACED, BUT IN THE PROCESS, THE "FLIP OPEN" REAR WINDOW SHATTERED, SUBSEQUENTLY THE ENTIRE REAR WINDOW ALONG WITH THE LEFT AND RIGHT HINGES WERE REPLACED. (PRIOR TO THE INCIDENT, THE CONSUMER NOTICED THAT THE REAR WINDOW WOULD OPEN WITHOUT ONE OPENING THE ENTIRE REAR DOOR TO GAIN ACCESS TO THE BACK OF THE VEHICLE) *AK *SC PE04045_PCO