HELLO, MY COMPLAINT CONCERNS THE REAR COIL SPRINGS OF '98 ISH ESCORTS. IN MY CASE, THE FIRST SPRING FAILED AT ABOUT 80,000 KMS AND THE SECOND WAS CONFIRMED JUST TODAY WHILE HAVING A TIRE REPLACED DUE TO A PUNCTURE. THREE GARAGES HAVE MADE UNSOLICITED COMMENTS CONCERNING THE AWFUL COILS DELIVERED WITH THE CAR WONDERING IF THEY (THE REAR COILS) HAD FAILED YET. INITIALLY I WAS SKEPTICAL OF THE MECHANICS MOTIVES; NOW I JUST FUME WHEN I HEAR THESE COMMENTS. IF THIS IS SUCH A PROBLEM, WHY ISN'T FORD MAKING ARRANGEMENTS TO REDRESS THIS PROBLEM? NOW I'M WONDERING WHETHER THAT BUSTED COIL WAS RESPONSIBLE FOR YESTERDAY'S PUNCTURED TIRE - THE GARAGE THOUGHT THIS WAS CERTAINLY NOT OUT OF THE QUESTION.