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2003 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 475675 · 2004-05-17

Vehicle

Make
VOLKSWAGEN
Model
PASSAT
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
15,700
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

IT WAS CHILLY THE EVENING OF MAY 15, 2004. I STARTED THE CAR, TURNED THE SEAT HEATER CONTROL FROM 0 TO 5, AND DROVE ABOUT 5 MINUTES FROM MY BROTHER'S HOUSE TO A HOTEL. WHEN I TURNED OFF THE CAR I FORGOT TO TURN DOWN THE SEAT HEATER CONTROL. IT REMAINED AT 5. THE NEXT DAY (MAY 16), I MADE A SERIES OF 4 SHORT TRIPS WITH THE CAR. EACH TRIP WAS ABOUT 5 TO 10 MINUTES OF DRIVING. ON THE 5TH TRIP, I STARTED THE CAR. AFTER DRIVING ABOUT 1 BLOCK, I NOTICED AN ODD SMELL. AFTER DRIVING 1 MORE BLOCK, I DEFINITELY SMELLED SOMETHING BURNING, AND I FELT LIKE I WAS SITTING ON A HOT COAL. WHEN I LOOKED DOWN I SAW SMOKE COMING FROM THE SAME AREA -- MY PANTS WERE SMOLDERING! I STOPPED THE CAR AND GOT OUT. THERE WAS A HOLE BURNED THROUGH THE LEATHER IN THE DRIVER'S SIDE SEAT. THE AREA WAS STILL SMOKING. MY JEANS WERE SCORCHED. I TURNED THE SEAT HEATER CONTROL FROM 5 TO 0 AND LET THE CAR SIT FOR AWHILE TO MAKE SURE THE CAR DID NOT CATCH ON FIRE. ON MAY 17, I CALLED THE DEALER. I EXPLAINED WHAT HAPPENED AND MADE A SERVICE APPOINTMENT TO CORRECT THE PROBLEM. THE APPOINTMENT IS SCHEDULED FOR MAY 22. *AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10072731
Machine
JSON-LD · Markdown