2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

PROBLEMS WITH 2002 FORD EXPLORER REAR WINDOW HATCH.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOUR TIMES FOR THE BROKEN REAR WINDOW HATCH AND THE PROBLEM HAS NOT BEEN FIXED YET. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE REAR WINDOW HATCH FAILED WHEN THE HYDRAULIC LIFT CYLINDERS ON THE LEFT AND RIGHT SIDE OF THE HATCH LITERALLY FLEW OFF WHEN THE HATCH WAS OPENED. ONE OCCASION WHEN THE CYLINDER FLEW OFF, THE CYLINDER FLEW OFF AND HIT THE CONSUMER IN THE BACK OF HIS HEAD NECK, SHOULDER AND SPINE AND SUBSEQUENTLY THE CONSUMER HAD TO GO TO THE HOSPITAL FOR HIS INJURIES. *JB MULTI-INCIDENTS PE04045.PCO