← NHTSA complaints

2004 FORD EXPLORER — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

fire · 484711 · 2004-07-14

Vehicle

Make
FORD
Model
EXPLORER
Year
2004
Manufacturer
Ford Motor Company
Component
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Miles at failure
1,238
Speed
20 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING AT APPROXIMATELY 20 MPH OTHER VEHICLES WERE POINTING AT CONSUMER'S VEHICLE, INDICATING THAT THE VEHICLE WAS ON FIRE. SMOKE WAS COMING FROM THE HOOD, THE BASE OF THE CHASSIS, THE VENTS, AND FROM THE TIRE HUB. THE HUB CAPS MELTED. THE FIRE ALSO DISINTERESTED THE BRAKES. VEHICLE HAD TO BE STOPPED BY THE USE OF THE EMERGENCY BRAKE. CONSUMER TOOK THE VEHICLE TO A FORD DEALERSHIP, WHO ADVISED THE CONSUMER TO TAKE IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THIS DEALERSHIP PROVIDED NO ASSISTANCE. CONSUMER REFUSED TO DRIVE THE VEHICLE TO THE OTHER DEALERSHIP BECAUSE OF THE CONDITION OF THE VEHICLE, WHICH WAS CURRENTLY UNDER WARRANTY. DEALER STATED THAT THE CAUSE OF THE FIRE WAS UNDETERMINED. *AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10081998
Machine
JSON-LD · Markdown