← NHTSA complaints

2004 FORD EXCURSION — VISIBILITY:GLASS, SIDE/REAR

1 injured · 489803 · 2004-08-10

Vehicle

Make
FORD
Model
EXCURSION
Year
2004
Manufacturer
Ford Motor Company
Component
VISIBILITY:GLASS, SIDE/REAR
Miles at failure
7,334

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

DRIVERS SIDE REAR SEAT PASSENGER WINDOW SPONTANEOUSLY EXPLODED WHILE CAR PARKED IN DRIVEWAY. NOTHING HAD IMPACTED THE GLASS. FORD REFUSES TO HONOR ITS WARRANTY, CLAIMING NO PROOF THAT GLASS HAD NOT BEEN IMPACTED. GLASS REPLACED $529.28 AND PAINT TOUCHUP OF DOOR DAMAGE BY FALLING GLASS $133.75 MINOR CUT INJURY FROM GLASS FRAGMENTS.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10086590
Machine
JSON-LD · Markdown