CONSUMER RECEIVED BURNS FROM THE HEATER LOCATED IN THE DRIVER'S SEAT. DEALER WAS NOTIFIED. *AK INCIDENT OCCURRED DURING A ROAD TRIP FROM MILWAUKEE TO NEW YORK. INITIALLY, CONSUMER JUST WANTED HIS HOSPITAL BILLS PAID AND THE SEAT REPAIRED/REPLACED. FORD DENIED THE CLAIM ON THE BASIS THAT THE SERVICE MANAGER AT THE DEALERSHIP WAS UNABLE TO VERIFY A MANUFACTURER'S DEFECT. CONSUMER THEN TOOK HIS CLAIM TO SMALL CLAIMS COURT. *PH