FAX INQUIRING WHAT ACTIONS TAKE PLACE ONCE A DEFECT PROBLEM IS POSTED AND REFERENCED WITH NHTSA, DEFECTIVE AIRBAG DEPLOYED IN HIS 2004 BUICK LESABRE INJURING HIS WIFE. *MR THE CONSUMER'S WIFE SUSTAINED SEVER ABRASIONS ON BOTH ARMS AND A NERVOUS BREAKDOWN THAT STILL PERSIST TODAY WHEN RIDING IN THE VEHICLE. *NM *SC *JB