THE CONSUMER WAS INVOLVED IN AN ACCIDENT YET THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED A SPRAINED NECK AND HEMATOMA CAUSED BY THE SEAT BELT. *NM THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE DUE TO THE AIRBAG LIGHT INTERMITTENTLY COMING ON AND EVENTUALLY STAYING ON. CONSUMER SUFFERED INJURIES TO THE NECK AS A RESULT OF THE AIR BAG NOT DEPLOYING. POLICE REPORT WAS TAKEN. CONSUMER WAS TAKEN TO THE HOSPITAL BY AMBULANCE. *TC