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2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 518189 · 2005-01-24

Vehicle

Make
VOLKSWAGEN
Model
JETTA
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY JETTA'S SEAT HEATER HAS SHORTED OUT AND BURNED THROUGH THE COVER. VOLKSWAGENS REPLY IS THAT THERE ARE NO REPLACEMENTS SEAT COVERS ANYWHERE IN THE COUNTRY, AND THAT THEY HAVE NO IDEA WHEN THEY WILL GET SOME. I HAVE BEEN IN CONTACT WITH THEM REGULARLY SINCE MID-DECEMBER, AND THE HOLE WITH EXPOSED ELECTRICAL WIRING HAS BEEN THERE SINCE THEN. THE ONLY RESPONSE THAT VW GIVES, WHEN TOLD ABOUT SMOKE AND SPARKS SHOOTING THROUGH THE HOLE BURNED IN THEIR SEAT, IS TO SHUT IT OFF; THE SMOKE SHOULD STOP. THEY DON'T KNOW WHEN NEW SEATS COVERS WILL ARRIVE, BUT CLAIM THAT EVENTUALLY THERE WILL BE . THE VEHICLE IS LEASED AND UNDER WARRANTY. *NM

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10107848
Machine
JSON-LD · Markdown