I WAS DRIVING HOME IN MY 2002 VOLKSWAGEN JETTA AND I SMELLED SOMETHING BURNING. THEN I FELT A BURNING SENSATION ON MY THIGH. I STOPPED THE CAR AND LOOKED AT MY SEAT TO FIND OUT THAT MY HEATED SEATS HAD CAUGHT ON FIRE FROM THE INSIDE OUT. I POURED WATER IN THE BURNING HOLE AND IT SIZZLED OUT. IT BURNT A HOLE IN MY SEAT, MY SKIRT AND LEFT A RED MARK IN MY LEG. FORTUNATELY, I PULLED OVER AND PUT THE FIRE OUT BEFORE ANY SERIOUS DAMAGES WERE INCURRED. I CALLED THE VOLKSWAGEN DEALERSHIP AND TOLD HIM ABOUT THE INCIDENT. THE PERSON I SPOKE TO ACTED AS IF IT WAS NO BIG DEAL. HE TOLD ME TO BRING MY CAR IN AND IF IT WAS UNDER WARRANTY, THE WARMER AND SEATS WOULD BE REPLACED AT MY 2 DAY INCONVENIENCE. TO DATE, I HAVEN'T TAKEN IT IN BECAUSE I AM DETERMINING WHAT/IF ANY LEGAL ACTION, I SHOULD TAKE. *JB