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2003 VOLKSWAGEN JETTA — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire1 injured · 520734 · 2005-02-08

Vehicle

Make
VOLKSWAGEN
Model
JETTA
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
37,490
Speed
25 mph

Severity

Deaths
0
Injured
1
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

IN DECEMBER OF 04 THE DRIVERS SEAT CAUGHT ON FIRE IN MY 2003 VOLKSWAGEN JETTA GLX. I HAD THE HEATED SEAT ON WHEN I NOTICED THE SEAT WAS GETTING EXTREMLY HOT AND STARTED SMOKING. I WAS ON A BUSY FOUR LANE ROAD AND UNABLE TO PULL OVER AT THE TIME. ONCE I DID PULL OVER I JUMPED OUT OF THE CAR TO SURVEY THE DAMAGE. I HAD MANAGED TO BURN THE TIPS OF MY FINGERS AND MY "REAR END". VW REPLACED THE SEAT UNDER WARRANTY AFTER I WAITED ALMOST A MONTH FOR THE SEAT TO COME IN. NEEDLESS TO SAY I WAS VERY IRATE AT THE DEALERSHIP AND WAS TOLD BY THE SERVICE ADVISOR THAT "I WAS OVER REACTING". I CALLED VWOA AND REPORTED THE PROBLEM BUT THEY TOO DID NOT SEEM CONCERNED. I DID MY OWN LITTLE RESEARCH AND WAS ABLE TO COME UP WITH A COUPLE HUNDRED OTHER CASES OF SEATS CATCHING ON FIRE IN VOLKSWAGENS. THIS IS A SERIOUS PROBLEM AND VOLKWAGEN DOESNT SEEM TO CARE, SOMEONE CAN GET SERIOUSLY INJURED IF NOT KILLED BY THIS PROBLEM.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10110126
Machine
JSON-LD · Markdown