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2003 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

1 injured · 525097 · 2005-03-08

Vehicle

Make
VOLKSWAGEN
Model
PASSAT
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
31,540
Speed
35 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY WIFE AND I HAD MADE 2 SHORT DRIVES WITHIN THE SPAN OF ABOUT 1/2 HOUR WITH THE PASSENGER SEAT HEATER SET AT VARIOUS INTERVALS FROM 5 (HIGH) TO 3 (MEDIUM) AND THEN WE STOPPED TO EAT (~45 MINUTES). ON THE TRIP HOME, WITHIN 2 MINUTES WITH THE SEAT HEATER SET TO 5, MY WIFE FELT A BURNING SENSATION ON HER LEG AND WE SMELLED SOME KIND OF ODD ODOR. SHE SHUT THE SEAT HEATER OFF AND MOVED OFF THE HOT SPOT. UPON FURTHER INSPECTION, THE CLOTH SEAT HAD BEEN BURNED THROUGH. MY WIFE ALSO HAD A BURN ON HER LEG. THE DEALERSHIP TOLD ME THAT VW HAS CHANGED MANUFACTURERS AND WILL REPLACE THE DEFECTIVE SEAT AS THE CAR IS UNDER WARRANTY. I ASKED ABOUT THE DRIVER'S SIDE BUT BECAUSE THERE IS NOT AN OFFICIAL RECALL, THEY CANNOT REPLACE IT. I'M SURE A DRIVER'S SEAT GOING AMOK COULD CAUSE A CRASH. CONSEQUENTLY, EVEN THOUGH THIS WAS AN EXTRA CHARGE ITEM ON THE CAR, WE'LL BE AFRAID TO USE THE SEAT WARMER FOR FEAR IT TOO WILL OVERHEAT AND BURN US. NOTE: NOT SURE IF "WAS THERE A FIRE" SHOULD BE YES. THERE WAS NO FLAME BUT THERE SURE WAS A BURN.*AK

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10112724
Machine
JSON-LD · Markdown