← NHTSA complaints

2004 FORD F-150 — POWER TRAIN:DRIVELINE:DRIVESHAFT

1 injured · 529554 · 2005-04-05

Vehicle

Make
FORD
Model
F-150
Year
2004
Manufacturer
Ford Motor Company
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Miles at failure
1,200
Speed
70 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS DRIVING MY NEW FORD F150 ,3 WEEKS OLD, UP THE HIGHWAY 70 MPH WITH CRUISE CONTROL ON. SUDDENLY THE AIR BAG DEPOLYED, BURING MY RIGHT EAR LOBB. I THEN PULLED OVER TO THE SIDE OF THE HIGHWAY ,WITH OUT ANY INCEDENT, WHEN I GOT OUT I NOTICED THAT THE DRIVESHAFT FELL OUT OF THE TRANSMISSION. THE TRANSMISSION WAS SHATTERED LIKE AN EGG SHELL. THE MECHANICS AT THE DEALERSHIP POINTED OUT THAT ONE C-CLIP WAS EITHER NEVER PUT IN THE FRONT U-JOINT. THEY DID NOT KNOW WHY THE AIT BAG SHOULD HAVE GONE OFF.THEY THEN TRIED TO TELL MY MY INSURENCE SHOULD FIX IT. THERE IS NO BODY DAMAGE NOT EVEN A PIECE OF DIRT MISSING. THEN THEY SAID THEY WOULD FIX IT. WWHEN I WENT UP TO SIGN WORK RELEASE THE SAID THEY WANT TO SEND THE TRUCK BACK TO THE FACTORY. BUT THEYNEVER DID THIS. I THEN TOLD THEM I DO NOT WANT IT BACK THEY CAN JUST KEEP IT. UNDER THE LEMON LAW. IT WAS ALRREADY IN THE SHOP FOR OVER 30 DAYS. THEY HAD THERE LEGAL DEPT. CALL ME AND TELL THAT IT IS NOT A LEMON AND I MUST KEEP THIS TRUCK. I DID NOT ARGUE. BUT THEN OUT OF THE BLUE THEY AGIAN SAYING I COULD COME UP THERE AND PICK OUT 1 OF 2 2005 F150 THAT WERE MORE EXPENSIVE AND DID NOT HAVE OPTIONS MINE HAD. I WOULD HAVE TO PAY THE CASH DIFFERENCE UP FRONT TO PICK 1 UP. I DID NOT HAVE THAT KIND OF CASH SO I STUCK TO MY WORD THAT I DONT WANT A NOTHER FORD TRUCK.AFTER THIS TIME NO ONE ELSE WOULD DISCUSS THE MATTER WITH ME THEY JUST HANG UP. NOW THEY SENT A LETTER TO SAY THEY SELLING MY TRUCK TO PAY FOR LEGAL FEES AND REPIARS. PLEASE HELP M

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10116401
Machine
JSON-LD · Markdown