← NHTSA complaints

1997 DODGE RAM 2500 — ELECTRICAL SYSTEM

fire · 534890 · 2005-06-07

Vehicle

Make
DODGE
Model
RAM 2500
Year
1997
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
161,000
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

THE OUTER DASH SILENCER PAD CAUGHT ON FIRE AND BURNED THE CLUTCH AND FUEL LINES. IT FRIED THE COMPUTER, THE OCCUPANTS WERE ALMOST KILLED. THERE WAS A RECALL ISSUED #737, IN AUGUST 1997. THE CUSTOMER WAS NOT NOTIFIED OF THE RECALL. THE CONSUMER PAID ALL REPAIRS OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED, BUT THE CLAIM WAS DENIED. CHRYSLER WILL NOT HELP THE CONSUMER WITH THE REPAIR BILLS, TOM KELLY MADE A DECISION AND THE CONSUMER WAS TOLD THAT HE DOES NOT COMMUNICATE WITH PEOPLE AND HIS DECISION WAS FINAL. THE CONSUMER HAD NO PROBLEMS WITH VEHICLE BEFORE THE INCIDENT AND WAS OUT OF STATE WHEN IT HAPPENED. THE CONSUMER REALIZED THE RECALL WAS FOR DODGE TRUCKS BUILT MARCH 7, 1997 THROUGH MAY 15, 1997 AND THE CONSUMERS VEHICLE WAS BUILT ON MAY 16, 1997. *JB THE ALTERNATOR WAS INOPERATIVE DUE TO A BAD PCM WHICH WAS REPLACED. THE A/C HAD BECOME INOPERATIVE AFTER THE PCM WAS REPLACED. *SC *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10120838
Machine
JSON-LD · Markdown