DT: SEAT BELT RETRACTOR FAILED ON THE CONSUMERS 2003 FORD EXPLORER . THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY SAID THIS HAPPENED ALL THE TIME. THE CONSUMER WAS INVOLVED IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY AT 40 MPH . *AK THE CONSUMER HAD TO MANUALLY PLACE THE SEAT BELT BACK INTO ITS POSITION IT DID NOT RETRACT. THE DEALER INFORMED THE CONSUMER THE SPRINGS WERE WEAK AND THEY WOULD FAIL AGAIN IF REPLACED. *JB