DT: 1996 FORD WINDSTAR WAS PARKED WHEN AN EXPLOSION OCCURRED. THE CONSUMER DISCOVERED THE VEHICLE WAS ON FIRE. THE FIRE DEPT WAS CALLED. THE CONSUMER FELT THE AIR BAG MAY HAVE EXPLODED. THE INSURANCE INVESTIGATOR CHECKED THE VEHICLE TO COVER EXPENSES. THE VEHICLE WAS TOTALED. CONSUMER CONTACTED FORD ABOUT THIS PROBLEM. FORD INVESTIGATORS PICKED UP THE VEHICLE. THE CONSUMER HAS NOT HEARD FROM THE INVESTIGATORS. *AK