HI. I HAVE A 99 FORD EXPEDITION AND READ ON CNN YOU ARE CONDUCTING AN INVESTIGATION. I HAVE HAD SO MANY ISSUES WITH THE LEAKING WINDSHIELD, AND SPENT OVER 2200 DOLLARS WITH NO RESOLUTION. IN THE END, I FOUND YOU COULD DRILL HOLES IN PARTS OF THE FUSE BOX. THE REALLY FRUSTRATING THING IS I WENT INTO MANY DIFFERENT FORD DEALERS WITH DOCUMENTATION IN HAND REGARDING OTHERS WITH THE SAME ISSUE, AND THEY ALL ACTED LIKE THEY HAD NEVER HEARD OF THE PROBLEM BEFORE. IT'S VERY UPSETTING. CAN YOU PLEASE TELL ME WHAT ELSE I NEED TO DO TO ENSURE MY COMPLAINTS ARE CONSIDERED AS PART OF YOUR INVESTIGATION?