DT: THE CONTACT OWNS A 2004 FORD F250 SUPER DUTY DIESEL. WHILE SITTING IN A DRIVE TROUGH VEHICLE LURCHED FORWARD AND IT HIT A BUILDING AND THE CAR IN FRONT WITH THREE SMALL CHILDREN IN THE BACK, DOING EXCESSIVE DAMAGE TO THE VEHICLE. THE CONTACT RECEIVED NHTSA RECALL 05V27000. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS THE DAY BEFORE THE ACCIDENT AND THEY DID NOT HAVE THE PARTS AVAILABLE TO DO RECALL REPAIRS.THEY TOLD HIM TO COME BACK IN ABOUT A WEEK. IN THE RECALL LETTER IT STATED THAT THESE VEHICLES WERE UNSAFE TO DRIVE AND THEY WILL PROVIDE A RENTAL CAR IF NEEDED. AT THE DEALERSHIP THEY NEVER MENTIONED TO THE CONTACT ANYTHING ABOUT A RENTAL CAR. *AK