DT: THE CONSUMER STATES THAT THE 1998 FORD ESCORT CRASHED INTO A LIGHT POLE. THE DRIVER HIT THE POLE AND THE AIR BAG DEPLOYED AND BROKE. THE INSIDE OF THE AIR BAG SPRAYED THE CHEMICALS ON THE DRIVER, THE CHEMICALS BURNT HER HANDS AND ARM. SHE SAID THAT SHE COULD NOT FIND A LAWYER IN HER TOWN TO TAKE CASE. THE LAWYERS AND THE INSURANCE COMPANY WERE WORKING TOGETHER AGAINST HER. SHE SAID THAT SHE HAD A BOIL ON HER HAND AND A BRUISE ON HER CHEST. THE CONSUMER HAS PICTURES OF THE AIR BAG. SHE WANTED SOMEONE TO REIMBURSE HER FOR THE CAR BECAUSE SHE LIVED IN LOW INCOME HOUSING. SHE SAID VEHICLE WAS TOTALED AND THE JUNK DEALER CAME AND GOT IT. AND SHE DID NOT GET PAID FOR IT. A POLICE REPORT WAS TAKEN. *AK