← NHTSA complaints

2003 VOLKSWAGEN PASSAT — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

1 injured · 551863 · 2005-08-29

Vehicle

Make
VOLKSWAGEN
Model
PASSAT
Year
2003
Manufacturer
Volkswagen Group of America, Inc.
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Miles at failure
64,900
Speed
20 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON A COOL NIGHT ABOUT A WEEK AGO, I TURNED ON THE HEATING ELEMENT IN MY 2003 VOLKSWAGEN PASSAT GLS 1.8T (DRIVER'S SIDE SEAT). AFTER ABOUT 30 SECONDS I FELT A SHARP BURNING SENSATION IN MY LEFT THIGH, AND SMELLED A BURNING SMELL. I STOPPED THE CAR, SHUT OFF THE SEAT HEATER, AND WHEN I GOT OUT OF THE CAR I NOTICED A SMALL BURNED HOLE IN THE LEFT SIDE OF THE DRIVER'S SEAT BASE. THE HEATING ELEMENT BURNED THROUGH, DAMAGING THE SEAT (AND BURNING MY THIGH). THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BY VW BEFORE SOMEONE GETS SERIOUSLY HURT! I AM MAKING ARRANGEMENTS TO HAVE THE PROBLEM FIXED (INCLUDING A FULL SEAT REPLACEMENT TO FIX THE DAMAGED !). *JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10134625
Machine
JSON-LD · Markdown