DT: THE CONTACT STATED VEHICLE BURNED TWO YEARS AGO ON 10-16-03. SHE WAS TOLD AT THAT TIME THAT VEHICLE WAS NOT INCLUDED IN ANY RECALL. SHE RECEIVED A RECALL NOTICE IN THE MAIL ON 9-26-05 CONCERNING THE SCDS. SHE HAS CONTACTED FORD NUMEROUS TIMES ,AND THEY HAVE NOT CONTACTED HER AT ALL. TODAY WAS THE FIFTH PHONE CALL SHE MADE TO THEM. THE VEHICLE WAS PARKED WHEN IT BURNED. THE FIRE ORIGINATED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND THEY SAID THE FIRE DID ORIGINATE UNDER THE HOOD. THE TRUCK WAS TOTALED. THE CONSUMER DID NOT HAVE FIRE AND THEFT INSURANCE AT THAT TIME. SHE CONTACTED FORD, AND THEY TOLD HER THERE WAS NO RECALL, AND URGED HER TO CONTACT HER INSURANCE COMPANY. THE CONTACT E-MAILED PICTURES OF THE TRUCK TO NHTSA IN WASHINGTON, DC IN MAY 05. THE CONTACT STATED THAT IN MAY-05 SOMEONE FROM NHTSA CALLED HER, AND IT WAS THEN THAT SHE E-MAILED THEM THE PICTURES. SHE REPORTED OF HAVING NO PROBLEMS WITH THE CRUISE CONTROL AT THE TIME OF THE INCIDENT. BUT HER HUSBAND STATED THAT THE CRUISE CONTROL WAS NOT WORKING TWO WEEKS PRIOR TO 9-1-03. SHE REPORTED HER HUSBAND WAS HAVING PROBLEMS GETTING THE TRUCK OUT OF PARK. THE SAME DAY THE TRUCK BURNED.*AK