DT: THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE DRIVER'S SIDE AIR BAG DEPLOYED. WHEN THE AIRBAG DEPLOYED IT CAUSED THE CONSUMER TO BE SEVERALLY BURNED. THE PASSENGER SIDE AIRBAG DID NOT DEPLOY COMPLETELY. THIS OCCURRED ON AUGUST 3, 2004. THE CONSUMER'S VEHICLE HIT A POST. THE VEHICLE WAS TOTALED. SHE NO LONGER HAS THE VEHICLE. A POLICE REPORT WAS TAKEN. THE MANUFACTURER WILL NOT HELP THE CONSUMER. *AK *NM