← NHTSA complaints

1999 FORD WINDSTAR — POWER TRAIN:AUTOMATIC TRANSMISSION

fire · 558371 · 2005-10-12

Vehicle

Make
FORD
Model
WINDSTAR
Year
1999
Manufacturer
Ford Motor Company
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Speed
50 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING ON THE HWY (60 MPH), THE OD LIGHT STARTED FLASHING AND MESSAGE BOARD SHOWED CHECK MESSAGE. I PUSHED INFO BUTTON, AND TXT. MESSAGE DISAPPEARED. I PULLED OVER TO FIRST LANE AND OBSERVED A LOT OF SMOKE IN THE REAR MIRROR. I STOPPED THE CAR AND OBSERVED FIRE UNDERNEATH THE CAR. FIRE CONTINUED FOR APP. 4 MINS. AND EXTINGUISHED SLOWLY. CAR WAS TOWED TO DEALER, WHICH HAS STATED THAT TRANSMISSION HAS BEEN OVERHEATED AND HAS TO BE REPLACED. I HAVE CHECKED SOME OTHER CUSTOMER COMPLAINTS AND IT LOOKS LIKE FORD HAS A COMMON PROBLEM WITH WINDSTARS. LUCKILY ME AND MY TWO CHILDREN CAME THROUGH THIS INCIDENT UNSCATHED BUT IT CAN BE A VERY SERIOUS SITUATION. HAVE BEEN TOLD THAT I WILL HAVE TO PAY FOR A NEW TRANSMISSION. NO HELP FROM DEALER AND ACCORDING TO OTHER CUSTOMER COMPLAINTS IT SEEM LIKE FORD ALSO IS VERY RELUCTANT TO LOOK INTO SUCH PROBLEMS. *NM

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10139523
Machine
JSON-LD · Markdown