DT: THE CONTACT'S VEHICLE COLLIDED ON 9-29-05 WITH AN AUTOMOBILE THAT CAME ACROSS THE MEDIUM AT A STOP SIGN. THE AUTOMOBILE WAS GOING APPROXIMATELY 60 MPH WHEN IT WENT THROUGH THE STOP SIGN. THE CONTACT'S VEHICLE HIT THE OTHER CAR WHILE GOING BETWEEN 48-50 MPH. IT HIT THE RIGHT SIDE PANEL IMMEDIATELY IN THE MIDDLE OF THE CAR. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. HE DID NOT NOTICE ANY LIGHTS ILLUMINATING ON THE DASH PRIOR TO THIS INCIDENT. THE DEALER TOLD THE CONTACT THAT THEY WOULD GIVE HIM A STATEMENT IN WRITING EXPLAINING WHY THE AIR BAGS DID NOT DEPLOY. THE CONTACT WANTED A STATEMENT FROM FORD HEADQUARTERS IN DEARBORN, MICHIGAN , BUT FORD REFUSED. INITIALLY, TOLD HIM TO HAVE THE CAR TOWED TO A DEALERSHIP AND THE DEALER WOULD TURN THIS INCIDENT INTO THEIR LEGAL DEPARTMENT. THE DEALERSHIP HAS SINCE THEN INDICATED THAT THEY COULD NOT TURN OVER THE ACCIDENT CASE TO THEIR LEGAL DEPARTMENT. THEY WOULD TURN IT OVER TO THE COMPLAINTS DEPARTMENT.*AK UPDATED 11/15/05. *JB