DRIVER'S SIDE HEATED SEAT BURNED A HOLE THROUGH SEAT COVER AND MY PANTS, WAS ABLE TO TURN THE SWITCH OFF WITHOUT CRASHING. VOLKSWAGEN SAYS I CAN PAY FOR THE DIAGNOSIS AND REPAIR AS THE ITEM IS NOT COVERED UNDER WARRANTY APPARENTLY AS MY CAR IS A 2001, NEWER MODELS WITH SAME SEATS ARE COVERED. I WILL BE LOOKING AT REPAIRING IT MYSELF IF NOT COVERED. *JB