DT: THE CONTACT ACTIVATED BOTH FRONT SEAT WARMERS FOR A PERIOD OF AT LEAST FIVE MINUTES. SHE AND THE PASSENGER GOT INTO THE VEHICLE AND FASTENED THE SEAT BELTS. SHORTLY AFTER, SHE NOTICED THE PASSENGER WAS SCOOTING TO THE EDGE OF HER SEAT. SMOKE WAS COMING FROM THE FRONT OF THE BACK REST PORTION OF THE PASSENGER SEAT THROUGH THE UPHOLSTERY. THE CONTACT TURNED OFF THE ENGINE, AND BOTH PARTIES QUICKLY ESCAPED THE VEHICLE FREE OF INJURY. THE CONTACT AND PASSENGER STOOD OUTSIDE THE VEHICLE AND SAW SMOKE, BUT NO FLAMES. THEY WAITED ABOUT 15 MINUTES AND REENTERED THE VEHICLE. THE PASSENGER SIDE SEAT WAS COOL TO THE TOUCH. THE CONTACT PLACED THE SEAT HEATER DIAL TO ZERO. THERE WAS SLIGHT DAMAGE TO THE SEAT. THE NEXT DAY SHE DROVE THE VEHICLE TO THE DEALER , WHO VISUALLY INSPECTED THE DAMAGE AND THE SEAT HEATER. HE DID NOT SERVICE THE VEHICLE, BUT SCHEDULED THE VEHICLE FOR REPAIRS AFTER THE HOLIDAYS. THE DEALER SUSPECTED THERE WAS A PROBLEM WITH THE WIRING OF THE SEAT HEATER. HE INSTRUCTED THE CONTACT NOT TO USE THE SEAT HEATER UNTIL REPAIRS WERE MADE. *AK