DT: THE CONTACT STATED WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC THE AIR BAGS DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THIS INCIDENT CAUSED THE CONTACT'S VEHICLE TO HIT ANOTHER VEHICLE. BOTH BUMPERS CRACKED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER RECOMMENDED THAT NO OTHER MECHANIC LOOK AT THE VEHICLE UNTIL THEY DETERMINE WHAT OCCURRED. *AK