CONSUMER WAS HIT IN THE FRONT AND THE SEAT BELT RETRACTOR FAILED, CONSUMER HIT THE STEERING *AK CONSUMER STATES SHE WAS INVOLVED IN AN AUTO ACCIDENT WITH ANOTHER VEHICLE THAT WAS MAKING AN ILLEGAL LEFT HAND TURN, AND PULLED OUT IN FRONT OF HER, WHICH RESULTED IN A FRONT END COLLISION AND CONSUMER HIT THE STEERING WHEEL WHICH RESULTED IN A DEEPLY BRUISED STERNUM, CONSUMER FELT THAT SHOULDER BELT DID NOT HOLD HER IN ENOUGH TO RESTRAIN FROM THE IMPACT, IT WAS A LOW SPEED IMPACT, CONSUMER STATES SHE DOES HAVE SOME BRUISING WHERE THE SHOULDER BELT DID HOLD TO A CERTAIN EXTENT BUT IT FAILED TO KEEP HER FROM HITTING THE STEERING WHEEL ANYWAY.*JB