THIS IS IN REGARDS TO A 2003 FORD SES TAURUS AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT WHEN THE CAR WAS IN A DIRECT HIT IN FRONT AND TOTALED WITH 12,000 OF DAMAGE INCLUDING BLOCK CRACKED ON ENGINE. VIN # [XXX]. NOTE THIS CAR WE REQUESTED TO HAVE REPLACED UNDER THE LEMON LAW AND WENT ALL THE WAY AND COULDN'T GET ANY HELP FROM ANYONE TO GET ANYTHING DONE. PLEASE HELP US IN RESOLVE FOR OUR NEEDS RESOLVE BUT NOT TO LET ANOTHER PERSON GET HURT AND OR ABUSED AS SUCH. THERE WAS INJURIES IN THIS CASE AND I DO HAVE A FULL SENT OF PHOTOS TO FAX. SINCERELY ITS TIME TO STOP THIS TYPE OF IRRESPONSIBLE ACTIONS. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)